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KB15776: When a user runs Project Merge for a large project, the application throws an Access Violation error and terminates near the end of the merge


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When a user runs Project Merge for a large project, the application throws an Access Violation error and terminates near the end of the merge.

SYMPTOM:
A user runs Strategy Project Merge for a large project. Toward the end, the merge stops with the following error:
 

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Strategy Project Merge
The following error has occurred and is not recoverable. Once this message box is closed, Project Merge wizard will close. Access Violation.

 

 
CAUSE:
A likely cause of this error is that the number of objects handled is so big that the physical machine runs into Memory Problems. Monitor the memory consumption with the Microsoft Performance Monitor to see if this is the case.
 
ACTION:
If the 4GT switch (as described in KB5300: How MicroStrategy SQL Generation Engine calculates the Logical Table Size to choose the optimal fact tables for SQL queries) has not been enabled, and the operating system fulfills the requirements, it can be enabled to give access to extra memory for the process.
 
Third Party Software Installation:
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.


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Knowledge Article

Published:

June 6, 2017

Last Updated:

June 6, 2017