KB15972: When changing the administrator password, MicroStrategy Enterprise Manager 9.x stops performing a dataload.

SYMPTOM:
When the administrator password for the metadata is changed, the projects that are being monitored by Strategy Enterprise Manager 9.x stop logging data. In other words, the dataload process does not run.
 
CAUSE:
This happens because the administrator password is saved when adding the project to monitor in the Strategy Enterprise Manager 9.x console.
 
ACTION:
In order to solve this issue, follow the steps below:
 

• Open the Strategy Enterprise Manager 9.x console.
• Click on Configure.
• Click Next.
• Remove the server that points to the metadata in which the Administrator password was changed.
• Add the server that points to the metadata which the Administrator password was changed.
• Type the new password in the password field.
  

• Select the projects that must log data into the Strategy Enterprise Manager 9.x warehouse.
• Click Next.
• Click Next to go to the schedule definition.
• Make changes if needed.
• Click on Run Manual Loading Now.
• Click OK.
• Click Next.
• Exit the Strategy Enterprise Manager 9.x console.