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KB15986: MicroStrategy Intelligence Server Universal 9.x / 10.x fails to start and load the server definition showing error code 0x80041404 after an upgrade


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KB describes how to redefine DSN information to metadata to resolve this error, through manually editing of odbc.ini file or reconfiguration the Intelligence Server

SYMPTOM:
After upgrading Strategy Intelligence Server Universal 9.x / 10.x from an older version, the user attempts to start and load the server definition and gets the following error message:
 


MSTRExec Error: Exiting with error -1 (0xFFFFFFFF): StartUpManager::StartUpManager(): LoadServerDef failed. Return Code: 0x80041404

 
CAUSE:
This type of error is due to a database connection error. The DSN information for the new server definition is configured incorrectly.
 
ACTION:
All the DSN information for the server definition in Strategy Intelligence Server Universal 8.x is stored in a file named 'odbc.ini' found in the Strategy directory. The following is a sample of this file:
 

SQL=Strategy ODBC Driver for SQL Server Wire Protocol
Strategy TUTORIAL MD=Strategy ODBC Driver for SQL Server Wire Prot
ORACLETEST=Strategy ODBC Driver for Oracle Wire Protocol

Trace=0
TraceFile=odbctrace.out
TraceDll=/user0/sandbox/csgsvr/MicroStrategy/install/lib32/odbctrac.so
InstallDir=/user0/sandbox/csgsvr/MicroStrategy/install
IANAAppCodePage=106
UseCursorLib=0

Database=Bi Developer Metadata
Address=MetadataMachineName, 1433
Driver=/user0/sandbox/csgsvr/MicroStrategy/install/lib32/MYmsssXX.so
Description=Strategy ODBC Driver for SQL Server Wire Protocol
QuotedId=Yes
AnsiNPW=Yes
IANAAppCodePage=106

Database=Strategy_Tutorial_Metadata
Address=MetadataMachineName,34952
Driver=/user0/sandbox/csgsvr/MicroStrategy/install/lib32/MYmsssXX.so
Description=Strategy ODBC Driver for SQL Server Wire Protocol
QuotedId=Yes
AnsiNPW=Yes
IANAAppCodePage=106

HostName=OracleBox
SID=ORCL
PortNumber=1521
ServiceName=
AlternateServers=
Driver=/user0/sandbox/csgsvr/MicroStrategy/install/lib32/MYoraXX.so
Description=Strategy ODBC Driver for Oracle Wire Protocol
ApplicationUsingThreads=1
ArraySize=60000
CachedCursorLimit=32
CachedDescLimit=0
CatalogIncludesSynonyms=1
CatalogOptions=0
DefaultLongDataBuffLen=1024
EnableDescribeParam=1
EnableNcharSupport=1
EnableScrollableCursors=1
EnableStaticCursorsForLongData=0
EnableTimestampWithTimeZone=0
IgnoreODBCTimeStampLiteral=1
LocalTimeZoneOffset=
LockTimeOut=-1
ProcedureRetResults=0
UseCurrentSchema=1
IANAAppCodePage=106

 
By reconfiguring the DSN information after the upgrade took place, the Strategy Intelligence Server Universal 9.x / 10.x will be able to start normally. In some cases, where the above procedure is not helpful, redefining the entire server definition might be necessary.
 


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Knowledge Article

Published:

June 5, 2017

Last Updated:

June 5, 2017