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KB16346: 'Could not start the MicroStrategy Distribution Manager service on Local Computer. Error 0x80004005: Unspecified error' error occurs when trying to start the Distribution Manager Service in MicroStrategy Narrowcast Server 9.x - 10.x


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• Strategy


After installing Microstrategy Narrowcast Server 9.x - 10.x when trying to start the Distribution Manager Service, the user will get the following error message: "Could not start the MicroStrategy Distribution Manager service on Local Computer. Error 0x80004005: Unspecified error."

SYMPTOM:
After installing Strategy Narrowcast Server 9.x - 10.x when trying to start the Distribution Manager Service, the user will get the following error message:


Could not start the Strategy Distribution Manager service on Local Computer. Error 0x80004005: Unspecified error

Then, the Strategy Distribution Manager service will not start.
 
CAUSE:
One possible cause of this error is the server activation of the installation has not been applied properly or has not been done at all.
 
ACTION:
Go to Strategy License Manager and deactivate the installation and re-activate it again if previously activated. Or, activate the installation if it has not been done.

KB16346


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Knowledge Article

Published:

April 17, 2017

Last Updated:

December 29, 2018