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KB16447: The history list messages are deleted sooner than the specified message lifetime in the MicroStrategy Intelligence Server 10.x configuration settings


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The history list messages are deleted sooner than the specified message lifetime in the MicroStrategy Intelligence Server 10.x configuration settings

SYMPTOM:
The history list messages are deleted consistently after a set amount of days (e.g. 2 days) sooner than the specified message lifetime in the History settings of the Strategy Intelligence Server 8.x Configuration, as shown below:
 

ka04W000000Ofd9QAC_0EM440000002BRz.jpeg

 
CAUSE:
There is an administration task scheduled to delete the history list messages after a certain amount of days. This administration task takes precedence over the specified message lifetime, as shown below:
 

ka04W000000Ofd9QAC_0EM440000002BS2.jpeg

 
ACTION:
In order for the specified message lifetime to take precedence, delete the associated administration task that currently deletes the history list messages after a certain amount of days sooner than the message lifetime specified on the project source settings.
 
16447


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Knowledge Article

Published:

June 10, 2017

Last Updated:

May 24, 2018