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KB17372: Users get ‘Error Loading DLL(M4UIEN.DLL).The DLL Does Not Exist or is not in the path’ when trying to use MicroStrategy Developer 10.x


Stefan Zepeda

Salesforce Solutions Architect • Strategy


This article describes an error when trying to launch Microstrategy Developer 10.x ‘Error Loading DLL(M4UIEN.DLL).The DLL Does Not Exist or is not in the path’

SYMPTOM:
When launching Strategy Developer 10.x, expanding a project or running a report from Strategy Dveloper 10.x, users may receive the following error:
 

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Error Loading DLL(M4UIEN.DLL).The DLL Does Not Exist or is not in the path
CAUSE:
This may be caused by a Cisco Security Agent application. The application can modify or deny access to .DLLs that Strategy uses when launching Strategy Developer 10.x or performing tasks within Strategy Developer 10.x
 
ACTION:
Disable the Cisco Security Agent application or contact your IT department about tweaking / modifying this application so that Strategy Desktop can access the .DLL files properly
 
Third Party Software Installation WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
 


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Knowledge Article

Published:

June 1, 2017

Last Updated:

June 1, 2017