KB17440: How to install Microsoft Internet Information Services (IIS) on a Windows machine

SYMPTOM:
When a user tries to install Strategy products on a Windows machine, the following message may appear:
 

MISSING: Microsoft Internet Server Version 5.0 or greater.

• Open the Windows Control Panel. Do this by clicking Start > Settings > Control Panel, as shown below:
  

• Navigate to Add/Remove Programs, and double click to open it, as shown below:
  

• In the Add/Remove Programs window, locate the Add/Remove Windows Components button on the left-hand side and click on it, as shown below:
  

• In the Windows Components Wizard, locate Internet Information Services in the list, and determine if the checkbox is checked. If the checkbox is checked, IIS is already installed on this machine, and the solution described in this technical note does not apply. Contact Strategy Technical Support.
  

• Assuming the checkbox is not checked, check the checkbox for Internet Information Services and click Next. Another window should appear, indicating that the necessary components are being configured, as shown below:
  

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  NOTE: The user may be prompted for files needed for installation of IIS to continue. These files may be found on the Windows installation CD(s) that came with the machine. The user should use their Windows installation CD(s) or contact their IS department to obtain the required file(s).
   
  
• When installation is complete, the following dialog appears. Click Finish.
  

NOTE: If the IIS module is already installed or this procedure to install IIS does not work, contact Strategy Technical Support.