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"Access to the path 'C:\Program Files\MicroStrategy\Web ASPx\asp\Admin.aspx' is denied" error occurs when trying to reach the Web Administration page in MicroStrategy Web


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• Strategy


Description

Strategy users received the following message when trying to reach the Web Administration page in Strategy Web:
Access to the path 'C:\Program Files\Strategy\Web ASPx\asp\Admin.aspx' is denied.
 

ka04W000001Ix27QAC_0EM4400000028cY.jpeg

 

Why is this happening? 

The ASP.Net machine account is missing from the users authorized to access the admin.aspx file.
View the image below for reference:
 

ka04W000001Ix27QAC_0EM4400000028ci.jpeg

 

Solution 

Add the ASP.Net machine account to the users authorized to access the admin.aspx file with the permissions.
View the addition of the machine account in the image below:
 

ka04W000001Ix27QAC_0EM4400000028cj.jpeg

 
Refer to the following Strategy Knowledge Base technical note for more information:
KB16537 (KB5600-8X-2723): 'The Web Server encountered an unknown runtime error' error occurs when trying to reach the Web Administration page in Strategy Web 8.x.
​​​​​​​
Still having trouble? Feel free to start a discussion on Community!
Or go to our Documentation pages for more product information.
 
 


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Knowledge Article

Published:

April 1, 2017

Last Updated:

September 22, 2022