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KB17725: Users do not see the 'Shared Reports' link when they go to save a report in MicroStrategy Web 9.x


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When users in MicroStrategy Web 9.x execute a report, make changes, and go to save, they do not see the 'Shared Reports' folder on the save page. The reason the users don't see the 'Shared Reports' folder is because they are missing the privilege to 'Save to Shared Reports folder' in MicroStrategy Web 9.x.

SYMPTOM:
When users in Strategy Web 9.x execute a report, make changes, and go to save, they do not see the 'Shared Reports' folder on the save page, as illustrated below:
 

ka04W000000OgeqQAC_0EM4400000028eg.jpeg

 
CAUSE:
The reason the users don't see the 'Shared Reports' folder is because they are missing the privilege to 'Save to Shared Reports folder' in Strategy Web 9.x.
 
ACTION:
Go into Strategy Desktop 9.x and edit the user's privileges by going into the User Manager. Give the user the privilege to 'Web save to Shared Reports', under the 'Web Analyst' permissions set, as shown below:
 

ka04W000000OgeqQAC_0EM4400000028ed.jpeg

 
Users should now see the Shared Reports folder when they go to the Save Page, as shown below:
 

ka04W000000OgeqQAC_0EM4400000028ef.jpeg

 


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Knowledge Article

Published:

June 13, 2017

Last Updated:

June 13, 2017