EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  3. Topics

KB17870: 'Files that are required for Windows to run properly have been replaced by unrecognized versions' error occurs when installing MicroStrategy 10.x

Stefan Zepeda

Salesforce Solutions Architect • Strategy

This technical note describes the error "Files that are required for Windows to run properly have been replaced by unrecognized versions" that is generated during the installation process

SYMPTOM:
During the installation process of the Strategy products, the user gets the following error message:


Files that are required for Windows to run properly have been replaced by unrecognized versions. To maintain system stability, Windows must restore the original versions of these files.

CAUSE:
The Microsoft Windows file protection is enabled on the machine where the installation is taking place.
 
ACTION:
Disabling the Microsoft Windows file protection functionality allows the installation to go through. Refer to the following Microsoft documents in order to get more information about the File protection functionality and how to disable it:

  • Description of the Windows File Protection feature
    http://support.microsoft.com/kb/222193
     
  • Windows File Protection and Windows
    http://www.microsoft.com/whdc/archive/wfp.mspx
     

17870

Comment

0 comments

Details

Knowledge Article

Published:

June 15, 2017

Last Updated:

June 5, 2018