KB18078: Scheduled data loads in MicroStrategy Enterprise Manager 9.x are not triggered as per the defined schedule with a ‘Get Registry Key Error’ in the Windows Event Viewer

SYMPTOM:
The scheduled data loads in Strategy Enterprise Manager 9.x are not being triggered according to the defined schedule. The Windows Event Viewer shows the following message at the time when the data load was supposed to be triggered:
 

The description for Event ID (xxxx) in Source (Strategy Enterprise Manager) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event:
(GetServiceParameter) Get Registry Key Error,\HKEY_LOCAL_MACHINE\SOFTWARE\MicroStrategy\Enterprise Manager\Schedule\StartTime

 
ACTION:
In order to correctly re-populate all the registry keys necessary for the scheduled data load, follow this procedure:

• Open the Strategy Enterprise Manager 9.x Console and access the third section ('Schedule').
• Click on the 'Defaults' button and then on the 'Apply Changes' button. This will re-populate the registry keys correctly.
• Customize the desired schedule now and hit the 'Apply Changes' button one last time, as shown below:
  

After following this procedure, the registry keys will be correctly populated and the scheduled data loads will be triggered accordingly, as shown below: