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KB18241: When running a report, the option for Advanced Formatting is not available when clicking on the Format drop down menu in MicroStrategy Web 9.x and 10.x


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• Strategy


SYMPTOM:
When running a report in Strategy Web, the option for Advanced Formatting is not available when clicking on the Format drop down menu as pictured below:
 

ka04W000000OclKQAS_0EM4400000028Zj.jpeg

 
CAUSE:
A potential cause for this issue is insufficient privileges set for the user who cannot see the Advanced Formatting option when accessing the Format drop down menu.
 
ACTION:
Follow the steps below to grant the necessary privileges so the user can see the Advanced Formatting option from the Format drop down menu in Strategy Web:
 

  • Connect to the project source using Strategy Developer and expand the Administration list to access User Manager.
  • From within User Manager, find the user for which privileges need to be altered and edit the user.
  • From the Project Access tab, grant the user the 'Web number formatting' privilege under Web Analyst and the 'Web format grid and graph' privilege under Web Professional as pictured below:
ka04W000000OclKQAS_0EM4400000028Zh.jpeg
ka04W000000OclKQAS_0EM440000002Uj7.png
  • Click OK after making the changes and log into Strategy Web 9.x, 10.x as the same user.
  • The Advanced Formatting option should now be available under the Format drop down menu as pictured below:
ka04W000000OclKQAS_0EM4400000028Zn.jpeg

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Knowledge Article

Published:

July 11, 2017

Last Updated:

July 11, 2017