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KB19034: While running a report, the error 'Template is empty. Please, add template units and then refresh' occurs in MicroStrategy Developer


Stefan Zepeda

Salesforce Solutions Architect • Strategy


This Technical Note describes an issue where after adding objects to the Report objects window and the report is executed in Grid mode, the the error 'Template is empty. Please, add template units and then refresh' appears in MicroStrategy Developer.

SYMPTOM:
After adding objects to the Report objects window, a report is executed in Grid mode and the following message appears in Strategy Developer:

ka02R000000kaQxQAI_0EM440000002JwO.png

Template is empty. Please, add template units and then refresh.
 
CAUSE:
Strategy is unable to run reports which contain only report objects. An object must be placed on the grid in order to execute a grid report.
 
ACTION:
Add an appropriate object to the grid in order to execute the report.


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Knowledge Article

Published:

April 24, 2017

Last Updated:

April 24, 2017