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KB19632: Modifying a message in a message bundle file does not update the message in a Report Services Document that is executed in Flash view mode in MicroStrategy Web


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Modifying messages from the Message Bundles does not update the message for Report Services Documents being executed in Flash view mode in MicroStrategy Web.

SYMPTOM
 
Modifying messages from the Message Bundles does not update the message for Report Services Documents being executed in Flash view mode in Strategy Web 9.0.x and 9.2.x.
 
Note: Refer to tech note KB17339 (KB5600-81X-2947): 'No data returned for this view. This might be because the applied filter excludes all data' error occurs in an empty grid in a Dashboard in Strategy Web 8.1.x, for an OOTB solution specific to this message.
 
CAUSE
 
The Message Bundle files found in <home>\WEB-INF\classes\resources are used for Strategy Web Interactive mode and are not used when executing Report Services Documents in Flash mode. 
 
ACTION
 
For Flash view mode, the Dashboard Viewer Bundles are found in the directory <home>\resBundles. 
 
Currently, the Web Customization Editor in 9.0.x does not expose the ability to modify the Dashboard Viewer Bundles, therefore, along with customizations done in 8.1.x, the Dashboard Viewer Bundles will need to be modified manually.  There is an existing Enhancement Request for this functionality.  Contact Strategy Technical Support for an update regarding this request.
 
For example:
To modify the Flash view messages for US English locale users, modify the DashboardViewerBundle_1033.xml file.  The locales.xml file located under <home>\WEB-INF\xml provides a list of the locale ID's for each locale so that he correct one can be updated and referenced. 
 
Customization Code Warning:
This customization is provided as a convenience to Strategy users and is only directly applicable to the version stated. While this code may apply to other releases directly, Strategy Technical Support makes no guarantees that the code provided will apply to any future or previous builds. In the event of a code change in future builds, Strategy may not be able to provide additional code on this matter even though this customization is provided at this time for this specific build
 


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Knowledge Article

Published:

June 22, 2017

Last Updated:

June 22, 2017