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KB19715: How to enable Integrity manager logging for troubleshooting purposes.


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• Strategy


Often times, for effective troubleshooting, MicroStrategy Technical Support requires certain Integrity Manager issues to be reproduced in logging mode in order to obtain additional information.

Often times, for effective troubleshooting, Strategy Technical Support requires certain Integrity Manager issues to be reproduced in logging mode in order to obtain additional information.
Follow the next steps to enable and retrieve the Integrity Manager log:

  1. In command line type : mintmgrw -logsettings
  2. After Integrity Manager is launched, proceed to reproduce the issue
  3. Exit Integrity Manager and find the log in 'mintmgrw.txt' in "…\Common Files\MicroStrategy\Log"

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Knowledge Article

Published:

May 31, 2017

Last Updated:

May 31, 2017