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KB19856: Users can log into MicroStrategy Developer but cannot see view “My Personal Objects” in MicroStrategy 9.x


Stefan Zepeda

Salesforce Solutions Architect • Strategy


Users can log into MicroStrategy Developer but cannot see view “My Personal Objects” in MicroStrategy 9.x

SYMPTOM:
After duplicating a project, users are able to log into the project but cannot see the "My Personal Objects" folder.
 
This issue is seen after

  1. Duplicating a project and check 'Excluding empty profile folders'
  2. Log in as Administrator and uncheck "Create user profiles at login" and delete the profile folders
  3. Log in as a user

CAUSE:
The profile folders have been deleted and the option to create new profile folders at user login is not checked.
 
ACTION:
To correct the issue, do the following:
 

  1. Log in as administrator select 'Project Configuration'.
  2. Select 'User Profiles'.
  3. Check 'Create user profiles at login'.
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The next time a user logs a new personal objects folder will be created and visible.
 


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Knowledge Article

Published:

June 7, 2017

Last Updated:

June 7, 2017