KB20003: ‘Error transmitting to [xxxx] - 85005:Invalid parameters. Possible cause: No valid recipient e-mail addresses. at host << No IP address information available. >>’ is reported in the DELogs when running a service in MicroStrategy Narrowcast Server

SYMPTOM:
Service with static subscription set fails in Strategy Narrowcast Server 8.x and the following error is reported in the DELogs:
 

:5752:Service ID Execution ID Segment ID Error transmitting to recipient - 85005:Invalid parameters. Possible cause: No valid recipient e-mail addresses. at host << No IP address information available. >>

 
ACTION:
Correct the invalid address for the subscriber(s) in the static subscription set. This can be done as follows:
 

• Edit the service using the Service Wizard.
• Go to the Subscriptions and Schedules tab and edit the subscription set.
  

• Determine which subscription(s) has an invalid address in the Physical Address column.
  

• Edit the user to whom the address belongs to.
  

• In the Addresses tab for that user, insert the correct address in the Physical Address field.
  

• Click OK, Save and Close the subscription set and Finish the Service Wizard.