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KB201638: Invalid characters in the TXT files generated by an email subscription of Plain Text in MicroStrategy Distribution Services 9.x and 10.x


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Invalid characters in the TXT files generated by an email subscription of Plain Text in MicroStrategy Distribution Services 9.x and 10.x

Symptoms

An email subscription of Plain Text generates TXT files with invalid characters in Strategy Distribution Services 9.x and 10.x, as shown:
 
䐀攀琀愀氀栀攀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀Ⰰ儀琀搀开倀爀漀爀爀漀最愀挀愀漀ഀഀxxxxxxxxxx,,,,,,,,,,,,,,,,,,1,,1
਍䈀刀䄀䐀䔀匀䌀伀 䘀䤀一䄀一䌀䤀䄀䴀䔀一吀伀匀Ⰰ䈀䄀Ⰰ匀伀䰀䤀䌀䤀吀䄀䌀䄀伀Ⰰ䌀伀一吀刀䄀吀伀Ⰰ䄀䌀䄀伀 䨀唀䐀䤀䌀䤀䄀䰀Ⰰ㄀Ⰰ㄀ⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀ㄀ⰀⰀⰀⰀⰀⰀⰀⰀ㌀ഀഀ
xxxxxxxxxx,,,,,,,,,,,,,,1,,,,,,,1
਍䈀刀䄀䐀䔀匀䌀伀 䘀䤀一䄀一䌀䤀䄀䴀䔀一吀伀匀Ⰰ䌀䔀Ⰰ匀伀䰀䤀䌀䤀吀䄀䌀䄀伀Ⰰ䌀伀一吀刀䄀吀伀Ⰰ䄀䌀䄀伀 䨀唀䐀䤀䌀䤀䄀䰀Ⰰ㄀ⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀ㄀ഀഀ
xxxxxxxxxx,,,,,1,,,,,,,,,,,,,,,,1
਍䈀刀䄀䐀䔀匀䌀伀 䘀䤀一䄀一䌀䤀䄀䴀䔀一吀伀匀Ⰰ䐀䘀Ⰰ匀伀䰀䤀䌀䤀吀䄀䌀䄀伀Ⰰ䌀伀倀䤀䄀 䐀䔀 䌀伀一吀刀䄀吀伀Ⰰ一䔀圀 匀倀䄀䌀䔀 ⴀ 䔀ⴀ䴀䄀䤀䰀ⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀⰀ㄀ⰀⰀⰀⰀⰀ㄀ഀഀ

Diagnosis

The Text Attachment Encoding MIME option of the referred device is configured as quoted-printable. However, this option might not be supported by the Operating System of the Strategy Intelligence.

Solution

1 – Edit the email device used
2 – Click on the MIME options button
3 – In the Text Attachment Enconding Drop-down list, select the base64 option:
 

ka04W000000Ofx9QAC_0EM4400000029LQ.jpeg

 


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Knowledge Article

Published:

June 13, 2017

Last Updated:

July 17, 2017