KB20216: "Specified driver could not be loaded due to system error 126 (Teradata)" error message is obtained when attempting to connect to a Teradata data source on a Windows machine.

SYMPTOM:
User attempts to connect to a Teradata data source (DSN) through Strategy DB Query tool on a Windows machine and the following error message is obtained:

Connect failed. Error type: Odbc error. Odbc operation attempted: SQLDriverConnect. Specified driver could not be loaded due to system error 126 (Teradata).
CAUSE:
The Teradata ODBC driver installation is missing certain product dependencies on that machine. Most likely, the installation is missing either the Teradata GSS client or the Shared ICU Libraries or both.
ACTION:
As per the documentation that comes with this driver install (tdodbc_windows_i386.#####.txt), the Teradata ODBC driver on Windows requires the following dependencies:

• Teradata GSS client package (TeraGSS)
• Shared common components for Internationalization for Teradata (tdicu)
• Microsoft Data Access Components(MDAC)

Ensure that these dependencies are installed on the machine on which the Teradata ODBC driver is installed.
 
Third Party Software Installation:
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
 
20216