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KB20228: “Error loading DLL (M4UIEN.DLL). The DLL does not exist or is not in the path” error message is thrown when launching MicroStrategy Developer 9.4.1 and 10.x.


Stefan Zepeda

Salesforce Solutions Architect • Strategy


Upon launching MicroStrategy Developer 9.4.1 and 10.x, the error message below is thrown and the application does not start successfully: "Error loading DLL (M4UIEN.DLL). The DLL does not exist or is not in the path."

SYMPTOM
Upon launching Strategy Developer 9.4.1 and 10.x, the error message below is thrown and the application does not start successfully:
 

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Error loading DLL (M4UIEN.DLL). The DLL does not exist or is not in the path.

 

CAUSE:
The M4UIEN.DLL is missing or damaged. This file should be located under C:\Program Files\Common Files\Strategy.
 
ACTION:
Register the M4UIEN.DLL using the RegSvr32 Windows utility.
 
WARNING:
 
Modifying registry values incorrectly may cause serious, system-wide problems that may require the re-installation of Microsoft Windows. Any edit of the registry is done at the user's own risk. Since these are user-initiated changes, they are not covered by any Strategy warranty. If using Microsoft Windows, the user should backup the registry and/ or update an Emergency Repair Disk prior to alterations.
 


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Knowledge Article

Published:

June 12, 2017

Last Updated:

June 12, 2017