SYMPTOM:
When Intelligence Server is installed on Unix/Linux platforms, Chinese characters in axis label and legend are missing on Strategy Analytics Web 9.x and 10.x, although the grid works fine, as shown below.
The grid works fine
Chinese characters are missing in graph
CAUSE:
By default, there are no Chinese fonts in $MSTR_INSTALL_PATH/PDFGeneratorFiles folder on Unix/Linux platforms, while displaying Chinese charaters requires Chinese fonts in PDFGeneratorFiles folder.
ACTION:
Refer to the technical note below to install Chinese fonts required on Unix/Linux platforms.
KB41194 - How to install and use fonts with MicroStrategy Intelligence Server Universal 9.x on Unix/Linux
000007903
