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KB202590: An image attribute form using image's URL does not appear in a Flash export from MicroStrategy Web or Developer 9.x


Stefan Zepeda

Salesforce Solutions Architect • Strategy


An image attribute form using image's URL does not appear in a Flash export from MicroStrategy Web or Developer 9.x

SYMPTOM:
An image attribute form whose elements use image URL does not appear in a Flash exported from Strategy Web or Developer 9.x
STEPS TO REPRODUCE
1. Refer to the technical note below to create a report containing an image attribute.
KB14226: How to display a .JPG or .GIF image as an attribute element in a report in MicroStrategy Web 9.x
2. Create a document based on the report created in Step 1.
3. Execute it from Web and Developer in Flash mode. It works fine, as shown below.

ka02R000000kcETQAY_0EM4400000029KM.jpeg

4. Export it from Web and Developer in Flash format. The image disappears, as shown below.

ka02R000000kcETQAY_0EM4400000029KO.jpeg

CAUSE:
This is a known issue in Strategy 9.x versions.
 
ACTION:
This issue has been resolved in Strategy 10.0 and higher versions.  Upgrade to the latest Strategy platform release or feature release version to take advantage of the fix.
 
WORKAROUND:
Option 1: Export the documents to other files rather than Flash.
Option 2: Use images URL directly in documents rather than insert into attribute forms.


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Knowledge Article

Published:

May 18, 2017

Last Updated:

May 18, 2017