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KB203314: The vertical border line that separates attributes and metrics in the report grid does not appear in MicroStrategy Web 9.4.1.


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• Strategy


The vertical border line that separates attributes and metrics in the report grid does not appear in MicroStrategy Web 9.4.1.

SYMPTOM:
When customizing the borders line in the report grid, the vertical border line that separates attributes and metrics does not appear.
 
STEPS TO REPRODUCE
1. Create a report with the Year, Category, and Subcategory attributes and Cost and Revenue metrics
2. Run the report in Strategy Web and enable the following options
  - Remove extra column
  - Lock Row Headers
  - Lock Column Headers
  - Auto Fit to Contents
3. Go to [Format] > [Adcanced Formatting] > [Color and Lines], then make changes as below to customize the border lines
  - Change the drop down to [All Grid Cells] and [All]
  - As for the borders, choose "None" and click apply button
  - Then, in the Borders section, choose "thin" for [Right] and [Bottom]

ka04W000000OhFhQAK_0EM4400000025yi.jpeg

 
4. The expected grid display is as follows:

ka04W000000OhFhQAK_0EM4400000025ye.jpeg

 
5. In Internet Explorer 8, however, the border that separates attributes and metrics in the grid does not appear.

ka04W000000OhFhQAK_0EM4400000025yk.jpeg

 
CAUSE:
This is a known issue in Strategy Web 9.4.1
 
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.
 
 


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Knowledge Article

Published:

May 29, 2017

Last Updated:

May 29, 2017