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KB20340: After duplicating a project into empty metadata shell, `An unknown error was found, project may be inconsistent.` error is returned when trying to access the project configuration in MicroStrategy 10.x.


Stefan Zepeda

Salesforce Solutions Architect • Strategy


This Technical Note describes an issue that occur after user duplicates a project into empty metadata shell, `An unknown error was found, project may be inconsistent.` error is returned when trying to access the project configuration in MicroStrategy 10.x.

SYMPTOM:
An error message appears when attempting to open a project after a project duplication:
`You cannot access project `XXXX` because it is incomplete. This can be a result of failure experienced during the project creation, duplication, or upgrade process.`
After duplicating a project into an empty metadata shell, an error is returned when trying to access the project configuration:
`An unknown error was found, project may be inconsistent.`
CAUSE:
Database instances that are needed for the project were not duplicated during the duplication process.
 
ACTION:
Migrate the database instance that exists in the original project source but not in the duplicated project source. If this does not resolve the issue, please contact Strategy Technical Support for further assistance.


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Knowledge Article

Published:

April 11, 2017

Last Updated:

April 11, 2017