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KB20379: Folder list causes misalignment in MicroStrategy Developer


Stefan Zepeda

Salesforce Solutions Architect • Strategy


Users logging in to MicroStrategy Developer notice an incomplete display of the project list, where the text appears shifted to the left and no horizontal scroll bar is available.

SYMPTOM:
Users logging in to Strategy Developer notice an incomplete display of the project list, where the text appears shifted to the left and no horizontal scroll bar is available, as shown below (notice how half of the word 'Administration' is missing):

ka02R000000kUsZQAU_0EM440000002Unr.jpeg

 
STEPS TO REPRODUCE:
Checking and unchecking the View Menu options 'Folder List' and 'Shortcut Bar' reveals that the misalignment is caused by the 'Folder List' left pane, as shown below:
 
Shortcut Bar and Folder List selected:

ka02R000000kUsZQAU_0EM440000002Uns.jpeg

 
An incorrect layout is displayed:

ka02R000000kUsZQAU_0EM440000002Unt.jpeg

 
Then Folder List is unchecked:

ka02R000000kUsZQAU_0EM440000002Unu.jpeg

 
A correct display of Shortcut Bar and project list is displayed:

ka02R000000kUsZQAU_0EM440000002Unn.jpeg

 
Reinstalling Strategy Developer on the local machine has no effect on this issue.
 
CAUSE:
The cause of this issue is the main window,shortcut bar and folder list are overlapped. 
 
ACTION: (Choose either actionA or actionB below.)
A
1.Drag Other Shortcuts to a larger size

ka02R000000kUsZQAU_0EM44000000geRU.jpeg

2. Go to View--->Uncheck Shortcut Bar, the Folder list should be seen now.
3. Drag the folder list to a larger size, check Shortcut Bar  and drag to a normal size.
B:
1.Close Developer
2.Go to Registry Key , locate HKEY_CURRENT_USER\Software\MicroStrategy\DSS Agent\DSS Agent, find key "SplitterPos", change the value to any value around 7000.
3.Reopen Developer


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Knowledge Article

Published:

July 14, 2017

Last Updated:

March 22, 2019