EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB205446: The barcode scanner transaction services input does not update the value with the scanned barcode when in Full Screen mode in MicroStrategy Mobile 9.4.1 iOS Update 3 for iPad


Community Admin

• Strategy


In MicroStrategy Mobile 9.4.1 iOS Update 3, the barcode scanner input will not update the value of the textbox with that of the scanned barcode when the document is in Full Screen Mode. This is fixed in MicroStrategy Mobile 9.4.1 iOS Update 4 for iPad.

SYMPTOM:
In Strategy Mobile 9.4.1 for iPad, users can setup a transaction services document to read a barcode, using the barcode scanner input, then to submit the value scanned to the database.
However, in Strategy Mobile 9.4.1 iOS Update 3, the barcode scanner input will not update the value of the textbox with that of the scanned barcode when the document is in Full Screen Mode.
For example, the default value of a barcode input is set to 100,000, as shown below.

ka04W000000OaZ1QAK_0EM440000002A27.jpeg

Selecting on the textbox with the transaction brings up the barcode scanner, which then scans the barcode, such as the one below.

ka04W000000OaZ1QAK_0EM440000002A25.jpeg

After scanning the barcode, the value in the textbox remains the same in the textbox. However, when the document is run without Full Screen mode, the value from the scanned barcode updates the value in the textbox, like shown below.

ka04W000000OaZ1QAK_0EM440000002A28.jpeg

 
STEPS TO REPRODUCE:

  1. Create a Transaction Services report.
  2. Create a blank document.
  3. Insert a textbox anywhere on the document.
  4. Right-click to select ‘Configure Transaction’.
  5. Under ‘Control Style’, select ‘Barcode’.
  6. In the Document Properties, check “Always open this document in full screen mode”.
  7. Save the document.
  8. Run the document on the Strategy Mobile 9.4.1 iOS Update 3 for iPad.
  9. Select the textbox to open the barcode scanner.
  10. Scan a barcode.
  11. Notice the scanned value does not update the textbox.

 
CAUSE:
This is a known issue with the barcode input style for a document in Full Screen mode in Strategy Mobile 9.4.1 iOS Update 3 for iPad.
 
ACTION:
This issue has been addressed in Strategy Mobile 9.4.1 iOS Update 4 for iPad. Upgrade to this version to take advantage of the fix.
KB205446


Comment

0 comments

Details

Knowledge Article

Published:

April 7, 2017

Last Updated:

December 30, 2018