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KB206082: How to get the login page pop-up in MicroStrategy Mobile 9.4.1 and newer


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There are multiple ways to be prompted for credentials when reconcile runs in MicroStrategy Mobile 9.4.1 and newer

There are multiple ways to be prompted for credentials when reconcile runs in Strategy Mobile 9.4.1 and newer.

  1. Enable "Never Persist Credentials". This won’t save the credentials in the app. So, everytime the application is killed and re-launched, users will be prompted for credentials.
  2. Manually remove the credentials from the settings page of the app. After doing this, close and re-launch the app. During reconcile, the app will notice that there are no credentials for the projects in the mobile configuration, so  users will get the login page.
  3. Use the “Clear saved passwords” option from the mobile configuration.

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Knowledge Article

Published:

April 11, 2017

Last Updated:

April 11, 2017