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KB20803: ‘Subscription Information Object’ and ‘Segment Information Object’ options are disabled in the Information Object Wizard which are necessary for use with dynamic subscription sets in MicroStrategy Narrowcast Server


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Article outlines why ‘Subscription Information Object’ and ‘Segment Information Object’ options are disabled in the Information Object Wizard which are necessary for use with dynamic subscription sets in MicroStrategy Narrowcast Server

SYMPTOM:
When creating a new Information Object using the Information Object Wizard in Strategy Narrowcast Server, the 'Subscription Information Object' and 'Segment Information Object' options are disabled:
 

ka04W000000OeC7QAK_0EM440000002B7K.jpeg

CAUSE:
These options are disabled because the Information Source Module selected has not been configured to use Dynamic Subscriptions.
 
ACTION:

  • Edit the Information Source Module and click 'Define':
ka04W000000OeC7QAK_0EM440000002B7O.jpeg
  • Proceed through the steps until the 'Security and Dynamic Subscription Support' section of the Information Source Wizard is reached. Enable dynamic subscription support by checking the box: "This information source supports dynamic subscription":
ka04W000000OeC7QAK_0EM440000002B7Q.jpeg
  • Use the following Strategy Knowledge Base technical note to configure all of the dynamic subscription properties before finishing the wizard:
  • KB19752: How to enable an Information Source to support dynamic subscriptions in Strategy Narrowcast Server

Information Objects created using the configured Information Source will now allow all options:
 

ka04W000000OeC7QAK_0EM440000002B7M.jpeg

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Knowledge Article

Published:

June 13, 2017

Last Updated:

June 13, 2017