KB208768: Output XML file is not constant when running script to list all users/groups in MicroStrategy Command Manager 9.4.1 in command line mode

SUMMARY
This document documents a known issue in Strategy Command Manager 9.4.1 in command line mode. This issue has been fixed in Strategy 9.4.1 Hotfix 8. Workarounds have also been provided if Strategy 9.4.1 Hotfix 8 cannot be applied.
 
SYMPTOM
When running script to list users/groups in Strategy Command Manager 9.4.1 in command line mode for several times, the output XML file size and content may vary each time if there are large number of users/groups in MD.
 
STEPS TO REPRODUCE

1. Create script file "Testscript1" with script as shown below:
   

   
   LIST MEMBERS FOR USER GROUP "Group1"; 

   
   
2. In Command Line, execute the following command: 
   

   
   cmdmgr -n "Strategy Analytics Modules" -u administrator -f "C:\Testscript1.scp" -o "C:\Result1.txt" -xml "C:\Result1.xml"

   
   
3. Execute command above for several times. The output XML file would vary each time. 

 
CAUSE
This is a known issue in Strategy Command Manager 9.4.1
 
ACTION
This issue has been fixed in Strategy 9.4.1 Hotfix 8. Upgrade Strategy platform to take advantage of Strategy 9.4.1 Hotfix 8.
 
WORKAROUND

• Text output is always constant. Use text output as workaround.
• Run the script in Command Manager GUI mode and select all the outputs. Then, export them to XML file.

 
The Strategy Internal Reference Number for the issue discussed in this technical note is 943618.