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KB211180: Pie total in a Pie graph is not recalculated in Flash mode when users change selector options in MicroStrategy Web 9.4.1 Hotfix 2 and above


Community Admin

• Strategy


Pie total in a Pie graph is not recalculated in Flash mode when users change selector options in MicroStrategy Web 9.4.1 Hotfix 2 and above. This is a known issue of MicroStrategy Web 9.4.1 Hotfix 2.

SYMPTOM:
Pie total in a Pie graph is not recalculated in Flash mode when users change selector options in Strategy Web 9.4.1 Hotfix 2 and above.
STEPS TO REPRODUCE:

  • Create a report services document with the Pie (Ring type) graph.
  • Enable "Show Pie Total" for the Pie graph. 
ka04W000000OcrSQAS_0EM4400000025vG.jpeg
  • Insert an attribute selector and set the Pie graph as the target.
  • Run the report services document in flash mode and change option for the selector. The total value in the Pie graph is not updated.
ka04W000000OcrSQAS_0EM4400000025uz.jpeg
ka04W000000OcrSQAS_0EM4400000025vE.jpeg
  • If the report services document is executed in the other modes, the total value will be recalculated for different selections.

CAUSE:
This is a known issue of Strategy Web 9.4.1 Hotfix 2.
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.


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Knowledge Article

Published:

June 26, 2017

Last Updated:

June 26, 2017