KB214797: Command Manager outlines for Web preferences to change the Refresh Report option does not change the option in Web in MicroStrategy 9.4.x.

SUMMARY:
This issue has been classified as a defect by Strategy. The impact is limited to using Command Manager in Strategy 9.4.x. only when using the outline to change web preference option "Refresh Report". A workaround is available in the current document. A solution/code fix for this issue is not available in current releases but is being reviewed for a future Strategy release.
 
SYMPTOM:
Strategy 9.4.x Command Manager has outlines to change Web preferences. When trying to change the particular option "Refresh Report" using the Command Manager outline, the option does not reflect the change in Web even after restarting the Windows IIS service.
 
STEPS TO REPRODUCE:
Follow the steps below In Strategy Command Manager 9.4.1 to reproduce the issue.
 

1. Run either of the following scripts against the Strategy Tutorial project.

APPLY WEBPREFERENCES NAME "Refresh report:"  VALUE "1" FOR USER "ADMINISTRATOR" TO PROJECT "Strategy Tutorial";


GRANT WEBCHANGEUSEROPTIONS TO USER "ADMINISTRATOR";
APPLY WEBPREFERENCES NAME "Refresh report:"  VALUE "1" FOR USER "ADMINISTRATOR" TO PROJECT "Strategy Tutorial";

 
    2. Restart IIS and see that Web preference for option "Refresh report" is not changed.
 
CAUSE:
This is a known issue for Strategy Command Manager 9.4.x.
 
ACTION:
Currently this issue is being reviewed by Strategy for a potential code fix on an upcoming Strategy release.
 
Workaround:
There is no workaround in Command Manager, so the only way to change this setting is to manually change the option in Web as shown below: