EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB214827: Markers on Visual Insight ESRI map appear in incorrect locations after changing a filter in MicroStrategy Web 9.4.1 Hotfix 6


Community Admin

• Strategy


In Visual Insight, a user wants to see markers on the ESRI map for different regions; however, using filter (Region filter, as example) to display data in different areas, the user notices that markers on Visual Insight ESRI map appear in incorrect locations in MicroStrategy 9.4.1 Hotfix 6

 
SUMMARY:
This issue has been classified as a defect by Strategy. The impact is limited to Strategy Web 9.4.1 Hotfix 6 product only using ESRI map with markers and a filter in Visual Insight. There is a workaround available in this document. Currently this issue is being reviewed by our Technology team for a potential future release.
 
SYMPTOM:
In Visual Insight, a user wants to see markers on the ESRI map in different regions; however, using filter (Region filter, as example) to display data in different areas, the user notices that markers on Visual Insight ESRI map appear in incorrect locations in 9.4.1 Hotfix 6:
 
When only 'Spain' is selected, markers display correctly:

ka04W000000OaRKQA0_0EM4400000025rE.jpeg

 
When 'Italy' is added, all markers including 'Spain' are in incorrect locations:

ka04W000000OaRKQA0_0EM4400000025rd.jpeg

      
 
STEPS TO REPRODUCE:
1. In Strategy Tutorial, create a report with Store and Store Country attributes and Profit metric.
2. Using the created report as a data set, create a Visual Insight dashboard. Select ESRI map visualization:

ka04W000000OaRKQA0_0EM4400000025rJ.jpeg

 
3. As shown below, markers displayed correctly without any filters:

ka04W000000OaRKQA0_0EM4400000025rD.jpeg

 
4. Open a Filter panel:

ka04W000000OaRKQA0_0EM4400000025rY.jpeg

 
5. Add a Store Country attribute to the filter section:

ka04W000000OaRKQA0_0EM4400000025rI.jpeg

 
 6. Uncheck all countries:

ka04W000000OaRKQA0_0EM4400000025rN.jpeg

 
7. Select only 'Spain'. As shown below, no issue at this point:

ka04W000000OaRKQA0_0EM4400000025rF.jpeg

 
8. Add 'Italy' to the filter. All markers are in incorrect locations:
 
'Spain' markers to compare with the image above:

ka04W000000OaRKQA0_0EM4400000025rL.jpeg

 
'Spain' and 'Italy' markers:

ka04W000000OaRKQA0_0EM4400000025rZ.jpeg

 
With 'Spain' and 'Italy' selected, the map should look like on the image below: 

ka04W000000OaRKQA0_0EM4400000025rP.jpeg

 
 VIDEO:
A video demonstrating the steps above as well as the workaround suggested can be found here
 
 
CAUSE:
It appears to specifically affect Visual Insight ESRI map visualization after changing a filter in Strategy Web 9.4.1 Hotfix 6. This has been classified as a defect.
 
ACTION:   
Currently this issue is still being reviewed for feasibility by our Technology team and it is not scoped for any upcoming scheduled Strategy release. Please follow the workarounds steps below as a temporary solution
 
WORKAROUND:
When a user zooms in or out, the markers appear in the correct locations again

ka04W000000OaRKQA0_0EM4400000025rG.jpeg

    
 
The Strategy Internal Reference Number for the issue discussed in this technical note is 978288.
KB214827


Comment

0 comments

Details

Knowledge Article

Published:

March 31, 2017

Last Updated:

November 23, 2018