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KB217544:The images cannot be displayed in the threshold in MicroStrategy Web Universal 9.4.1 using Firefox


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The images cannot be displayed in the threshold in MicroStrategy Web Universal 9.4.1 using Firefox

SYMPTOM: 
The images cannot be displayed in the threshold in Strategy Web Universal 9.4.1 using Firefox.
 
STEPS TO REPRODUCE:

  • In Strategy Web, create a report with an attribute Category and a metric Cost.
  • Right click the column header Cost and open Andvanced Threshold Editor, add a threshold filtered on Cost with the condition "Greater than or equal to 20000000".  Set the format to "Replace Data" with "Image" and specify an image "images\1.jpg", as shown below:
ka04W000000OhBgQAK_0EM440000002NS7.png
  • Run the report, note that the threshold image cannot be displayed, as shown below:
ka04W000000OhBgQAK_0EM440000002NSC.png

 
CAUSE: 
This is a known issue with Strategy Web 9.4.1.
 
ACTION: 
This issue has been fixed in 9.4.1 Hotfix 5. Please upgrade to take advantage of the fix.
 


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Knowledge Article

Published:

June 1, 2017

Last Updated:

June 1, 2017