KB218721: Error received “Exception from HRESULT: 0X80041007” while updating schema in MicroStrategy Developer 2021

SUMMARY:
This issue can be caused by invalid object caches. It impacts users who try to update schema in Strategy Developer. There are solutions available for this issue in the current document.
 
SYMPTOM:
When a user attempts to update the schema in Strategy Developer, the following error occurs in 2-tier and 3-tier environments:

Exception from HRESULT: 0x80041007

1. Run ScanMD Common test to resolve metadata inconsistencies, making sure all precautionary considerations are taken before hand. Reference KB Article.
2. If the issue persists after running ScanMD, consider to purge all object caches (Project Configuration--> Administration--> Projects --> Purge object caches) and restart I-Server

 
 ADDITIONAL TROUBLESHOOTING:
If the steps above do not resolve the issue, please contact Strategy Technical Support with the following information of troubleshooting already done:

• Provide ScanMD logs clearly indicating the time frame when the Scan was done as well as the steps on how it was performed
• Provide the DSSErrors.log from the Iserver after all object caches were purged and the IServer restarted.