KB221118: Command Manager returns an XML syntax error when running the ALTER PROJECT CONFIGURATION command with HTML tags in the EMPTYREPORTMESSAGE parameter in MicroStrategy Command Manager 9.x.

• Strategy

This issue has been classified as a defect by MicroStrategy. The impact is limited to MicroStrategy Command Manager 9.x when running the ALTER PROJECT CONFIGURATION command and the EMPTYREPORTMESSAGE parameter contains HTML tags. A workaround is provided in the current document. A solution/code fix for this issue is not available in current releases but is being reviewed for a future MicroStrategy release.

SUMMARY:
This issue has been classified as a defect by Strategy. The impact is limited to Strategy Command Manager 9.x when running the ALTER PROJECT CONFIGURATION command and the EMPTYREPORTMESSAGE parameter contains HTML tags. A workaround is provided in the current document. A solution/code fix for this issue is not available in current releases but is being reviewed for a future Strategy release.

SYMPTOM:
In Strategy Command Manager 9.x, when users try to run the ALTER PROJECT CONFIGURATION command with HTML tags in the EMPTYREPORTMESSAGE parameter, the following error appears:


Syntax is correct.
(Service Manager: XML syntax error.)
Task(s) execution completed with errors.

The command cannot be executed and the empty report message for the project will not be modified.

STEPS TO REPRODUCE:
In Strategy Command Manager 9.x run the following command whie connecting to the Tutorial metadata:


ALTER PROJECT CONFIGURATION EMPTYREPORTMESSAGE "<b>This report contains no data</b>" IN PROJECT "Strategy Tutorial";

CAUSE:
This is an identified defect in Strategy Command Manager 9.x when HTML tags are used in the EMPTYREPORTMESSAGE parameter for the ALTER PROJECT CONFIGURATION command.

ACTION:
Currently this issue is being reviewed by Strategy for a potential code fix on an upcoming Strategy release.

WORKAROUND:
The message displayed when no data is returned can be modified in Developer by changing the option under Project Configuration --> Report Definition --> Advanced --> No data returned.

The Strategy Internal Reference Number for the issue discussed in this technical note is 996102.

Comment

0 comments

Details

Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017