KB221460: “Cannot save or move object ‘NewPromptAnswers1’ with id ‘XXX’ and type ‘PromptAnswers’” error comes out when running a prompted report that allows saving of personal prompt answers in MicroStrategy Analytics Developer 9.4.1.

Salesforce Solutions Architect • Strategy

“Cannot save or move object ‘NewPromptAnswers1’ with id ‘XXX’ and type ‘PromptAnswers’” error comes out when running a prompted report that allows saving of personal prompt answers in MicroStrategy Analytics Developer 9.4.1.

SYMPTOM:
After upgrading from 9.2.1 to 9.4.1, it might generate below error when running a prompted report that allows saving of personal prompt answers.


"Cannot save or move object 'NewPromptAnswers1' with id XXX and type 'PromptAnswers'. Its dependent object with id XXX and type 'Prompt' does not exist in the metadata."

CAUSE:
One possible cause is a bug existed in object model in 9.4.1. Engineer wrongly changed the linking between prompt and prompt answer from weak reference to strong during the lean object development. After upgrading MD from 9.2.1 to 9.4.1, the prompt answer check its dependency on prompt but fail because the prompt has been already deleted.
ACTION:
Currently this issue is being reviewed by Strategy for a potential code fix on an upcoming Strategy release.

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Knowledge Article

Published:

April 14, 2017

Last Updated:

April 14, 2017