KB222088: "Please terminate your application to close all sessions" error appears and the project authentication fails when using MicroStrategy Mobile 9.4.1 Update 4.

SYMPTOM:
In Strategy Mobile 9.4.1 Update 4, When the option "Allow users to access settings" is unchecked, users will still be able to navigate to the settings window, but it does not contain any settings, instead only having links to "About" and "Terms of Use." When users navigate to the settings page with an app configured with Windows project level authentication and with the option "Allow users to access settings" unchecked, the error message below appears when pressing any button in the Settings menu, including the Close button:

Please terminate your application to close all sessions

Error: the user name or password is incorrect. Please re-enter your credentials and try again.

• Create a mobile configuration with the option "Allow users to access settings" unchecked, as shown below:
  

• In the Connection tab for the Mobile configuration, set the Project level authentication to Windows.
• Apply the configuration to an iPad running Strategy Mobile for iOS Update 4.
• Access the settings and click "About" / "Status" / "Close." 
• Note the error message "Please terminate all sessions", as seen above in the Symptoms.
• The app will now not accept any credentials for project level authentication and will not allow users to apply new configurations.

CAUSE:
This is a known issue with Strategy Mobile 9.4.1 Update 4.
 
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.
 
WORKAROUND:
The issue will only occur when both Windows project level authentication is used and the setting "Allow users to access settings" is unchecked. Changing one or both of these variables will cause the issue to cease.