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KB222189: Unable to select the first value on the grid selector when running a Report Services document with MicroStrategy Mobile for iPad application 9.4.1 iOS Update 5


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• Strategy


This Knowledge Base article describes a known issue that it's not able to select the first value on the grid selector when running a Report Services document with MicroStrategy Mobile for iPad application 9.4.1 iOS Update 5. This issue has been addressed in MicroStrategy Mobile 9.4.1 iOS Update 6. Upgrade to this release to take advantage of the fix.

SYMPTOM: 
Unable to select the first value on the grid selector when running a Report Services document with Strategy Mobile for iPad application 9.4.1 iOS Update 5.
 
STEPS TO REPRODUCE:

  • In Strategy Web, create a report with the attributes Category and Subcategory in the row, an attribute Year and a metric Profit in the column.
  • Convert the report to a Report Services document.
  • Add a grid with an attribute Category in the row, an attribute Year and a metric Profit in the column.  Right click the grid and open Properties and Formatting dialog, uncheck the option "Show column headers", as shown below:
              
ka04W000000OhJyQAK_0EM440000002A0g.jpeg
  • Add another grid with an attribute Subcategory and a metric Profit. 
  • Make the attribute Category on the first grid be a selector to target the second grid.
  • Run the document on iPad, note that "Books" as the first value of the selector cannot be selected, as shown below:
              
ka04W000000OhJyQAK_0EM440000002A0s.jpeg

CAUSE: 
This is a known issue with Strategy Mobile 9.4.1 iOS Update 5.
 
ACTION: 
This issue has been addressed in Strategy Mobile 9.4.1 iOS Update 6. Upgrade to this release to take advantage of the fix.


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Knowledge Article

Published:

May 25, 2017

Last Updated:

May 25, 2017