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KB226751: "You do not have Read access to the user object '[Object Name]'" error appears when signing into a project from MicroStrategy Mobile 9.5.0 for iPad and iPhone


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This document outlines a known issue in which an error message appears if signing into a project from MicroStrategy Mobile 9.5.0 for iPad and iPhone with a user which has no read permission to itself. The workaround is to assign this user read permission on itself. 

SUMMARY:
This document outlines a known issue in which an error message appears if signing into a project from Strategy Mobile 9.5.0 for iPad and iPhone with a user which has no read permission to itself. The workaround is to assign this user read permission on itself. 
 
SYMPTOM:
"You do not have Read access to the user object '[Object Name]'" error appears when signing in a project from Strategy Mobile 9.5.0 for iPad and iPhone with a user which has no read permission to itself:

ka04W000001MKnRQAW_0EM4400000029zd.jpeg


You do not have Read access to the User object 'test'.

 


 

STEPS TO REPRODUCE:

  • Create one test user under Everyone group in Strategy Analytics Modules. Assign all mobile and web privileges to this user.
  • Show Properties of test user. In Properties -> Security, set Everyone group with permission "Denied All" as shown below:
ka04W000001MKnRQAW_0EM4400000029zZ.jpeg
  • Sign into the project in Strategy Mobile client with test user. Error message appears as below:
ka04W000001MKnRQAW_0EM4400000029zd.jpeg
  • This error does not appear if signing into the same project with this test user in Strategy Web.

 
CAUSE:
This is a known issue in Strategy Mobile 9.5.0.
 
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.
 
WORKAROUND:
Add this test user with Read permission to itself in Access Control List (ACL) as shown below:

ka04W000001MKnRQAW_0EM4400000029zf.jpeg

 


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Knowledge Article

Published:

April 7, 2017

Last Updated:

April 7, 2017