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KB229527: Web Professional users are also counted as both Web Analyst and Web Reporter users in MicroStrategy License Manager 9.4.1.


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When performing a user audit in MicroStrategy License Manager 9.4.1, Web Professional users are counted as both Web Analyst and Web Reporter users as well.

SYMPTOM:
When performing a user audit in Strategy License Manager 9.4.1, Web Professional users are counted as both Web Analyst and Web Reporter users as well.
However, this is only a display issue, since the mentioned Web Professional users don’t consume any Web Analyst or Web Reporter additional licenses.
 
CAUSE:
This is a known issue with Strategy 9.4.1.
 
ACTION:
Currently this issue is being reviewed by Strategy for a potential code fix on an upcoming Strategy release.
 
 
The Strategy Internal Reference Number for the issue discussed in this technical note is 1009860.


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Knowledge Article

Published:

May 17, 2017

Last Updated:

May 17, 2017