EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB236453: Error “The installation files integrity check has failed” appears when launching MicroStrategy Analytics Enterprise 9.4.1 installation in command line


Community Admin

• Strategy


When non-root users install MicroStrategy Analytics Enterprise through command line and use the command ./setup.sh –console –tempdir /home/user/tmp to change the location of the temporary directory to a different directory such as /home/user/tmp, which non-root users have full permissions, the error message “The installation files integrity check has failed” appears and the installation process aborts.

SYMPTOM
When non-root users install Strategy Analytics Enterprise through command line and use the command ./setup.sh –console –tempdir /home/user/tmp to change the location of the temporary directory to a different directory such as /home/user/tmp, which non-root users have full permissions, the error message “The installation files integrity check has failed” appears and the installation process aborts.
 
CAUSE
The default temporary directory where Strategy installation routine runs is as below.
Solaris: /var/tmp
AIX, HP-UX, and Linux: /tmp
Although the default temporary directory is changed to other paths, the installation routine still runs in the path above, while the non-root users have no permissions.
 
ACTION
Grant full permission against the default temporary directory for the non-root users.


Comment

0 comments

Details

Knowledge Article

Published:

June 9, 2017

Last Updated:

June 9, 2017