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KB236774: The vertical and horizontal scroll bars appear on the panel when running a Report Services document in Flash mode after upgrading to MicroStrategy Web 9.4.1 Hotfix 7


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• Strategy


The vertical and horizontal scroll bars appear on the panel when running a Report Services document in Flash mode after upgrading to MicroStrategy Web 9.4.1 Hotfix 7

SYMPTOM: 
The vertical and horizontal scroll bars appear on the panel when running a Report Services document in Flash mode after upgrading to Strategy Web 9.4.1 Hotfix 7, as shown below:
 

ka04W000000OcYBQA0_0EM4400000025lG.jpeg

Run the same document in Flash mode in 9.4.1 Hotfix 3, the scroll bars do not appear, as shown below:
 

ka04W000000OcYBQA0_0EM4400000025lE.jpeg

CAUSE: 
This is a known issue with Strategy Web 9.4.1 Hotfix 7.
 
ACTION: 
Currently this issue is being reviewed by Strategy for a potential code fix on an upcoming Strategy release.
 
WORKAROUND: 
Right click the panel, open the Properties and Formatting dialog, set the option "Content Overflow" from "Scroll" to "Clip", as shown below:
 

ka04W000000OcYBQA0_0EM4400000025lH.jpeg

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Knowledge Article

Published:

May 15, 2017

Last Updated:

May 15, 2017