KB239694: MicroStrategy Mobile 9.5 iOS application crashes when navigating between cached documents using URL API in Offline Mode.

• Strategy

This Knowledge Base article outlines an issue found in the MicroStrategy Mobile 9.5 iOS application where it will crash if users try to navigate between cached documents documents linked via URL API in Offline Mode. This behavior has been categorized as defective and addressed in MicroStrategy Mobile 10 application for iOS.

SUMMARY

This technical note outlines an issue found in the Strategy Mobile 9.5 iOS application where it will crash if users try to navigate between cached documents documents linked via URL API in Offline Mode. This behavior has been categorized as defective.

SYMPTOMS

When users try to navigate between cached documents linked via URL API in Offline Mode, the application will crash.
Users do not see this issue if the device is online or if the target document is executed from the folder browser.

CAUSE

This is a known issue in Strategy Mobile 9.5 iOS.

ACTION

This issue has been addressed in Strategy Mobile 10 application for iOS. Upgrade to this release to take advantage of the fix.

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Knowledge Article

Published:

May 22, 2017

Last Updated:

July 21, 2017