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KB239809: Custom formatting is not applied properly upon switching Page-by Element in MicroStrategy Mobile 9.5.0.


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• Strategy


Switching page-by elements or panels causes custom formatting to break in MicroStrategy Mobile 9.5.0.

SYMPTOM:
Custom formatting, ###,###,##0;▲###,###,##0, is not applied correctly when switching page-by elements or switching panels Strategy Mobile 9.5.0 as seen below:
 
Initial display:

ka04W000001MKyZQAW_0EM4400000029yh.jpeg

 
Problematic display (note an extra negative mark is rendered):
 

ka04W000001MKyZQAW_0EM4400000029yf.jpeg

CAUSE:
This is a known issue with Strategy 9.5.x.
 
ACTION:
This issue has been addressed in Strategy Mobile 10 . Upgrade to this version to take advantage of this fix.
 
The Strategy Internal Reference Number for the issue discussed in this technical note is: 1014931.


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Knowledge Article

Published:

March 31, 2017

Last Updated:

March 31, 2017