KB239867: "MISSING Web Server feature: Application DevelopmentASP.Net" error message is received when attempting to install MicroStrategy Web 10.x on a Windows 2008 R2 machine

• Strategy

When attempting to install MicroStrategy Web 10.x on a Windows Server 2008 R2 machine, users may encounter the following messages.

SYMPTOM:
When attempting to install Strategy Web 10.x on a Windows Server 2008 R2 machine, users may encounter the following messages:


Strategy Web Universal requirements:
MISSING Web Server feature: Application Development\ASP.Net

CAUSE:
This issue occurs because the "ASP.NET" component is missing from the IIS (Internet Information Services) installation on the Windows Server 2008 R2 machine.

ACTION:
In order to resolve this issue, users will need to modify the IIS installation to include the "ASP.NET" component through Control Panel -> Select Programs and Features -> Turn Windows features On or Off task. While in Windows Server 2008 R2, Server Manager Wizard will show up instead of “Windows features On or Off task” dialog box.
When Server Manager pops out, choose “Add Role Services”, then select “Web Server(IIS) Support” Role service and check “ASP”/ “ASP.NET” component, as below picture shown:

More information can be found in below Microsoft documentation:
http://www.iis.net/learn/application-frameworks/running-classic-asp-applications-on-iis-7-and-iis-8/classic-asp-not-installed-by-default-on-iis

Third Party Software Installation:
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.

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Knowledge Article

Published:

April 11, 2017

Last Updated:

April 11, 2017