EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB245550: Subscription using Email Bursting fails with “Must have exactly one @ sign in the address” error in MicroStrategy 10.0


Community Admin

• Strategy


SUMMARY
When using the Strategy Email Bursting feautre in Strategy 10.0, the subscription will fail and the following error message is present in the DSSErrors.log:
 


2015-06-04 15:41:23.365-05:00 [HOST:WASTSETRINITY][PID:27399][THR:1192597248][Kernel][Error] FAILED SUBSCRIPTION 'Email Bursting test 6/4/15 3:37:34 PM': Error Msg: Could not set up Addresses: MEmail::EmailAddressFormatterImpl::IsValid; Must have exactly one @ sign in the address Error Code 0x800647C2. Instance ID = 4AEB414611E50AF10B0E0080EF857445, Contact (Recipient From Content, B4759090082A4887BF2135A8C98C51A6), User (Administrator, 8BB53F7449D72D6F073E4D91B2E9BC38). Stop in 'hDelivery, Delivery Component of Distribution Service'.

 
CAUSE:
This error message is encountered when the Address form is not an email address in the form such as email@domain.com.
 

ka04W000000Oec9QAC_0EM4400000029EW.jpeg

 
ACTION:
In order to successfully send an email with the Email Bursting feature, ensure that Address form is in a form such as email@domain.com.


Comment

0 comments

Details

Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017