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KB263033: The Command Manager ‘Resume Project’ script in a clustered environment only resumes the project in the node it is run in


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• Strategy


This issue has been classified as a defect by MicroStrategy. The impact is from the MicroStrategy 9.4.1 product when running the ‘Resume Project’ script of Command Manager in a clustered environment for an idle project. A solution/code fix for this issue is not available in current releases but is being reviewed for a future MicroStrategy release

SUMMARY:
This issue has been classified as a defect by Strategy. The impact is from the Strategy 9.4.1 product when running the ‘Resume Project’ script of Command Manager in a clustered environment for an idle project. A solution/code fix for this issue is not available in current releases but is being reviewed for a future Strategy release.
SYMPTOM:
When running the RESUME PROJECT script in Command Manager in one of the nodes of a clustered environment, the project only gets loaded in the node that the script was run in.
STEPS TO REPRODUCE:

  • Verify that the project is idle in all the nodes of the server:
ka04W000000OeT2QAK_0EM440000002C44.jpeg
  • Run the Command Manager script for Resuming the project in one of the nodes of the machine:
ka04W000000OeT2QAK_0EM440000002C42.jpeg
  • Notice that the project only gets loaded in the node that the script was run in.
ka04W000000OeT2QAK_0EM440000002C49.jpeg

CAUSE:
This is a known issue in Strategy Command Manager 9.4.1.
ACTION:
Contact Strategy Technical Support for an update on this issue.
WORKAROUND:
Resume the project in Developer, this will load the project in all nodes of the clustered environment.


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Knowledge Article

Published:

June 9, 2017

Last Updated:

June 9, 2017