KB263897: "Number of Report Service document caches has exceeded maximum %1 for project %2" error is received when running a document in MicroStrategy Mobile 10.

• Strategy

This Knowledge Base article describes that "Number of Report Service document caches has exceeded maximum %1 for project %2" error is received when running a document in MicroStrategy Mobile 10. This is caused when the Maximum number of caches limit has being reached for a particular project. Increase the limit in Project Configuration > Caching > Result Caches > Storage > Maximum number of caches to resolve this issue.

SYMPTOM:
A user attempts to run a Report Services Document through Strategy Mobile 10, and gets the following error message:


Number of Report Service document caches has exceeded maximum %1 for project %2

CAUSE:
This error is caused when the Maximum number of caches limit has being reached for a particular project. All Strategy Mobile caches are stored as binaries, which can cause this limit to be reached sooner than expected. For more information refer to tech note KB20538.
ACTION:
Increase the limit in Project Configuration > Caching > Result Caches > Storage > Maximum number of caches, as shown below:

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Knowledge Article

Published:

May 18, 2017

Last Updated:

May 18, 2017