KB267339: The Expand Page-by prompt fails to appear when exporting a document with a Group by from Presentation Mode in MicroStrategy Web 10.1 and 10.3

SYMPTOM:
When exporting a document that has an attribute in the Group-by field, an Export Options prompt should appear, as shown below:

However, in Strategy Web 10.1, this prompt does not appear. The document will export the currently selected Group-by page.
 
STEPS TO REPRODUCE
Follow these steps in a Strategy Tutorial project.

• Create a document with one attribute and one metric.
• Add the attribute to the Grouping section, as shown below.
  

• Run the document in presentation mode.
• Export to PDF or Excel.
  

• Notice that the Export Options prompt never appears. Only the current group by page is exported.

 
CAUSE:
This is an identified defect in Strategy Web 10.1 as well as Strategy 10.3 and later versions.
 
ACTION:
This issue has been addressed in Strategy Web 10.2. 10.4 HF2 and 10.6
WORKAROUND:
Select Print, as shown below, for the prompt to appear. Once the user clicks OK, the document will export to a PDF.
 

The Strategy Internal Reference Number for the issue discussed in this technical note is DE20154.