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KB267437: 'Unable to get property 'children' of undefined or null reference' error appears when drilling within a grid in Report Services document with Presentation mode in MicroStrategy Web


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• Strategy


SYMPTOM:
 In Strategy Web 10.1, 'Unable to get property 'children' of undefined or null reference' error appears when drilling down in a grid in Report Services document with Presentation mode.
 
STEPS TO REPRODUCE:
Follow the steps below to reproduce the issue with the Strategy Tutorial project:

  • Create a dataset report with Category, Subcategory and metrics.
  • Create a Report Services document based off the dataset report.
  • Remove Subcategory from the document grid as shown in the image below:
ka04W000000Oe2VQAS_0EM4400000025Yt.jpeg
  • Run the document in Presentation mode.
  • Drill down from Category by clicking 'Books' cell.
ka04W000000Oe2VQAS_0EM4400000025Yv.jpeg
  • Note that 'Unable to get property 'children' of undefined or null reference' error appears.
ka04W000000Oe2VQAS_0EM4400000025Yq.jpeg

 
CAUSE:
This is a known issue with Strategy Web 10.1
 
ACTION:
This issue has been addressed with Strategy 10.2. Upgrade to take advantage of the fix.
 
267437


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Knowledge Article

Published:

April 3, 2017

Last Updated:

April 3, 2017